Milan Area, Italy
Coord. attività di vendita servizi di trasmissione satellitare at Sky Italia
Telecommunications
Experience
Sky Italia April 2014 - Present
Sky Italia December 2011 - March 2014
Fastweb Spa April 2004 - December 2011
Papillon spa April 2003 - April 2004
Primaria Agenzia fastweb October 2002 - April 2004
Ipse 2000 S.p.a. October 2001 - October 2002
Blu S.p.a. February 2000 - October 2001
Vodafone Omnitel s.p.a. May 1996 - February 2000
Skills
Cost Center, Start-ups, Strategy, Customer Service, Customer Analysis, Budgeting, Customer Analytics, Product Management, Start-up Consulting, Performance Management, Teamwork, Customer Relations, Management, Business Intelligence, Customer Experience..., Competitive Analysis, Leadership, Project Planning, Customer Retention, Operations Management, Customer Value, Outsourcing, Call Centers, Business Planning, Customer Experience, Telco, Sales Operations, Planning, Forecasting, Analysis, Managing Start-ups, Team Leadership, Business Analysis, Project Management, Change Management, PMO, Telecommunications, Business Strategy, Business Development, Call Center, Business Process..., Cost Center Management, Customer Intelligence, Team Management, CRM, Budgets, Program Management, Customer Satisfaction, Business Process, Net Promoter Score