Bologna Area, Italy
Head of Global Customer Care & Loss Prevention at YOOX Group
Internet
Experience
YOOX Group January 2015 - Present
Skills
Mentoring, Strategy, Analysis, Customer Experience, Online Advertising, Call Centers, Recruiting, Outsourcing, Social Media Marketing, People Management, Coaching, Team Management, Excel, E-commerce, SaaS, Customer Service, Online Marketing, Digital Marketing, Training, Start-ups, Time Management, Microsoft Office, Call Center, Microsoft Excel, Customer Retention, Management, Strategic Partnerships, Negotiation, Team Leadership, Customer Satisfaction, Product Management, Retail, Entrepreneurship, Marketing Communications, Business Development, Social Networking, Team Building, Web Analytics, Analytics, Teamwork, Sales, B2B, Social Media, CRM, Account Management