Hamburg Area, Germany
IBM Global Business Services
Outsourcing/Offshoring
Education
Private University of Applied Sciences, Nordakademie 1994 — 1998
Diplom Kaufmann (FH)
Experience
IBM Global Business Services October 2008 - Present
IBM Global Business Services January 2006 - September 2008
IBM Global Business Services October 2002 - December 2005
PriceWaterhouseCoopers Consulting October 1999 - September 2002
Skills
IT Outsourcing, IT Service Management, People Skills, Business Intelligence, Change Management, Shared Services, Global Mobile Business..., Mobile enabled business..., Managed Services, Offshore Outsourcing, Ports, Contract Management, Contract Negotiation, Nearshore, Business Transformation, Business Process..., Offshoring, Service Delivery, Pharmaceutical Industry, Business Analysis, Intercultural..., ERP and SSC Business..., Indian, International Logistics, Leading..., Leadership Development, IT Service Delivery for..., Business English, Cross-functional Team..., Management Consulting, Program Management, Maritime Operations, IT Enabled Business..., IT Strategy, Spanish-speaking