Frankfurt Am Main Area, Germany
csr at HP
Information Technology and Services
Experience
HP March 2011 - Present
Hewlett-Packard November 1985 - Present
Skills
Computer Hardware, Active Directory, Vendor Management, Troubleshooting, BPO, Incident Management, Outsourcing, Windows 7, Process Improvement, Windows Server, Sla, Servers, Software Documentation, Team Leadership, Technical Support, ITIL, Customer Satisfaction, Call Centers, Windows XP, Team Management