Munich Area, Germany
Auftragssachbearbeiter presso Mnet
Telecommunications
Education
I.T.I.S. Galileo Galilei (Arezzo, Italy) 1998 — 2003
Fachoberschule Industriesachverständige (und technische Leiter) fachgebiet: Elektronik und Telekommu
Experience
Havas Germany GmbH May 2014 - October 2014
Fastweb March 2013 - November 2013
Fastweb October 2005 - February 2013
Europ Assistance March 2005 - October 2005
Festo June 2004 - March 2005
E-Care Contact Centers February 2004 - March 2004
Skills
BSI, Troubleshooting, Scanwiew, Microsoft Office, Microsoft Excel, PowerPoint, Outlook, Hurrican, Hosting, Analisi, Online Marketing, Assistenza clienti, Relazioni con i clienti, Logistics, Problem solving, Supply Chain, Sales Process, Delivery Systems, Telecomunicazioni, Lavoro di squadra, SAP, Social Networking, Customer Service, Customer Relations, Telecommunications, Lotus Notes, Public Relations, Purchase Orders, Innovation, Problem Solving, Quality Assurance, TCP/IP, Trattative, Check-in, Boarding, Brainstorm Facilitation, Negotiation, Team leadership, Social Media, Excel, Process Migration, Knowledge Management, Taifun, Analysis, Team Leadership, Wireless, Teamwork