Germany
Lead, Technical Support Tech at CSC
Information Technology and Services
Experience
CSC 2010 - Present
Dellew Corporation March 2003 - August 2009
United States Air Force October 2001 - February 2003
Skills
XP, Service Delivery, Computer Hardware, VMware, System Administration, A+ Certified, Servers, System Deployment, Switches, Group Policy, HP, Incident Management, Technical Support, SAN, Hardware, TCP/IP, A Certified, Troubleshooting, Software Installation, Operating Systems, Antivirus, Windows Server, Norton Ghost, Network Administration, Workstations, IT Service Management, BMC Remedy, VPN, Windows 7, LAN-WAN, Cisco Technologies, Network Security, IT Management, Active Directory, ITIL, WAN, Remote Desktop, DHCP, Help Desk Support, Routers, DNS, Wireless Networking, Laptops, Microsoft Certified..., IT Operations, Printers, Security, Firewalls, Software Documentation, Security