Guillermo Lazcano Tortosa
Frankfurt Am Main Area, Germany
EMEA IT Service Delivery Analyst Germany & Austria at Beam Suntory
Wine and Spirits
Education
Microsoft 2007 — 2010
Microsoft Certified Professional, 70-298 70-290 70-294 70-270
Gadesoft 2006 — 2007
Master Microsoft MCSE, Informática
Experience
Beam Suntory January 2014 - Present
Beam July 2012 - December 2013
Microsoft Corporation March 2007 - February 2012
IBM March 2006 - March 2007
Blockbuster December 2005 - March 2006
Blockbuster December 2004 - December 2005
Skills
Estrategia de..., Team Management, Programas informáticos..., Xbox One, Make It Happen, Service Level Agreements, IT Operations, Gestión de servicios TI, Help Desk Support, IT Service Delivery, IT Solutions, Estrategia empresarial, Estrategia TI, IT as a Service, Team Leadership, Management, Cloud Computing, Business Strategy, IT Management, IT Strategy, Enterprise Software, Kinect, SLA Management, Ventas, Liderazgo de equipos, IT Financial Management, Microsoft Surface, Administración y..., Gestión de proyectos, Strategy, Microsoft Expert, Technical Support, HelpDesk Management, Microsoft, Microsoft Technologies, Soporte técnico, Computación en la nube, Estrategia, Xbox 360, Sales, IT Specialist, Service Level Management, Administración de las..., Marketing Strategy, IT Service Management, Dirección y desarrollo..., Project Management