Mannheim Area, Germany
Senior Customer Success Manager at QlikTech
Information Technology and Services
Education
IHK Karlsruhe 2002 — 2004
Bachelor of Media Engineering and Operations (CCI), Bachelor of Media Engineering and Operations (CCI)
Experience
QlikTech December 2013 - Present
SuccessFactors - An SAP company January 2013 - November 2013
SuccessFactors - an SAP company January 2012 - December 2012
SuccessFactors December 2009 - January 2012
Poornam Info Vision GmbH August 2009 - December 2009
Siemens Pte Ltd January 2006 - March 2009
dpmdesign SCHUBERT July 1998 - December 2005
Siemens AG August 1997 - December 2005
Skills
Outsourcing, Customer Satisfaction, Project Management, Account Management, Team Management, Business Intelligence, Analytics, Integration, Service Delivery, Business Analysis, EMEA, Customer Support, Business Strategy, Solution Selling, Business Discovery, Virtual Teams, Cross-functional Team..., Training, Consulting, Technical Support, Business Process, PMP, Mobile Devices, Cloud Applications, Management, Sales Operations, Pre-sales, Customer Experience, Troubleshooting, ERP, SuccessFactors, Business Alliances, PaaS, Software Project..., SAP, Software Implementation, Analysis, Product Management, Agile Methodologies, Salesforce.com, Performance Management, SaaS, CRM, Leadership, Enterprise Software, Cloud Computing, Software Industry, Professional Services, Vendor Management, Requirements Analysis