Frankfurt am Main, Hessen, Germany
IT Services at Serco
Information Technology and Services
Education
University for national and world economy 2001 — 2005
Bachelor
Experience
Serco March 2014 - Present
ECB 2014 - 2015
ECB 2014 - 2015
Unify January 2011 - March 2014
Sofia online LTD September 2005 - January 2011
Skills
Switches, Troubleshooting, IT Service Management, Cisco IOS, Testing, Telecommunications, Siemens HiPath, Cisco Technologies, Incident Handling, BMC Remedy, Cisco Routing &..., High Availability, Cisco Certified, Wireshark, Microsoft Servers, ITIL, Active Directory, Unified Communications, Problem Analysis, CSTA, Problem Solving, CCNA, Microsoft Cluster, VMware, Remote Troubleshooting, Customer Satisfaction, Siemens OSCC, Microsoft Office, IP, Linux, Incident Investigation, VoIP, TCP/IP, Windows Server, System Administration, Customer Service