Hamburg Area, Germany
Ground Operations Manager
Leisure, Travel & Tourism
Education
LMU University, London 2011 — 2012
Bachelor of Arts (BA) with First Class Honours, International Travel Tourism Management
HBT Staatliche Handelsschule Berliner Tor, Hamburg 2004 — 2007
Training as Travel Management Assistant
SFS Staatliche Fremdsprachenschule, Hamburg 2003 — 2004
Assistant of Administration specialized in foreign languages, English, French and Spanish
Kaiser-Friedrich-Ufer Gymnasium, Hamburg 1994 — 2003
Diploma of German secondary school qualifying for university admission (A level)
Flour Bluff High School, Corpus Christi/Texas 2000 — 2001
Student exchange year with high school graduation
Experience
The AOT Group September 2014 - March 2015
Hapag LLoyd Cruises February 2013 - August 2014
Hapag LLoyd Cruises May 2011 - January 2013
Hapag LLoyd Cruises March 2010 - April 2011
REWE Touristik GmbH April 2007 - February 2010
TUI Leisure Travel GmbH August 2004 - March 2007
Skills
Public Relations, Tourplan, Project Planning, Microsoft Office, Customer Service, Social Media, Marketing Communications, SAP MM, Marketing, Event Management, International Business, English, Management, Tourismus, PowerPoint, International Sales, Microsoft Excel, Hospitality, Spanish, SAP, Budgets, Hotels, Marketing Strategy, Tourism, Microsoft Word, DaVinci, Amadeus, French, Negotiation, German native