Frankfurt Am Main Area, Germany
Manager Global Customer Support Asia Pacific at Trust International
Hospitality
Education
louis preston career development centre 1993 — 1996
Advanced Diploma for IATA- UFTAA, tourism
IATA UFTAA Tourism Diploma 1993 — 1995
IATA UFTAA Advanced Diploma for Travel and Tourism studies, Tourism and Travel Services Management
IATA UFTAA Advanced Diploma
Travel and Tourism
Experience
Trust International July 2015 - Present
Trust International November 2007 - Present
IHS Group 2009 - 2011
Classic International Hotels 2003 - 2007
STA Travel GmbH 1999 - 2003
Skills
Customer Relations, Revenue Analysis, Online Marketing, Marketing Strategy, SEO, Business Travel, Guest Service Management, Guest Satisfaction, Management, New Business Development, Hotel Management, Pre-opening, Travel Management, Property Management..., Leisure, Negotiation, Team Building, Hospitality Industry, IATA Ticketing, Team Management, Yield Management, Operations Management, Resorts, Hotel Booking, German, E-commerce, Micros, Sabre, Customer Service, Project Management, Online Advertising, Sales, Hotels, Event Management, Training, Rooms Division, Hospitality Management, Front Office, Revenue Management, Online Travel, Opera, Customer Satisfaction, Hospitality, Tourism