Berlin, Berlin, Germany
Collections & Customer Care Operations at Zencap Deutschland GmbH
Financial Services
Education
Humboldt Universität zu Berlin 2009 — 2012
Bachelor of Arts (BA), Amerikanistik
B.M.C. Durfee High School of Fall River, MA 2005 — 2006
High School Diploma, English, American History, French, Spanish, Portuguese, A (1.3)
Experience
Zencap Deutschland GmbH June 2015 - Present
Zencap Deutschland GmbH September 2014 - June 2015
Groupon Deutschland August 2013 - September 2014
did deutsch-institut July 2013 - August 2013
DIE NEUE SCHULE July 2013 - August 2013
Princess Helena College September 2012 - July 2013
tutoria GmbH April 2010 - August 2012
Köpenicker Kanusportclub e.V. July 2006 - August 2012
PROGRESS Film-Verleih April 2012 - June 2012
Metamorph GmbH January 2010 - February 2012
Skills
Collections, Französisch, German, Customer Care, French, Translation, Editing, Language Teaching, Open Office, Communication, Process Optimization, Forderungsmanagement, Customer Service, Salesforce.com, Deutsch, English, Cisco Call Manager, Übersetzung, Creative Writing, Voice of the Customer, Projektmanagement, Proofreading, Zendesk, Photography, Content Management, Social Media, Englisch, Microsoft Office, Spanisch, Kundendienst, Photojournalism