Düsseldorf, Nordrhein-Westfalen, Germany
Senior Manager | Head of Customer Management Advisory at KPMG
Management Consulting
Education
Private Fachhochschule Göttingen 1997 — 2001
Diplom-Kauffrau (FH), Business Administration
Experience
KPMG June 2014 - Present
SCHUMANN ADVISORY December 2012 - May 2014
IBM Global Business Services November 2010 - December 2012
Deloitte Consulting September 2005 - September 2010
KPMG November 2001 - August 2005
Skills
Data Migration, Change Management, SAP Implementation, Enterprise Architecture, Global Delivery, Strategy, Customer Journeys, IT Management, Supply Chain Management, Project Delivery, Sales Force Automation, Consulting, Shared Services, Project Management, SAP, Management, Master Data Management, PMO, SAP ERP, ERP, CRM, Business Transformation, Management Consulting, Service Effectiveness, Organizational Design, Business Process..., Business Process Design, Business Analysis, Project Portfolio..., Sales Force Development, SAP CRM, Business Strategy, Governance, Marketing Effectiveness, Business Intelligence, Business Process..., Pre-sales, Business Process..., Solution Architecture, Process Improvement, Customer Service, IT Transformation, Operating Models, SAP SD, IT Strategy, Business Development, Integration, SAP R/3, Customer Journey Mapping, Business Process