Madrid Area, Spain
Head of Online Channel & Digital Customer Experience Telefonica
Internet
Education
Universidad Jorge Tadeo Lozano 1995 — 1999
Bachelor’s Degree, Advertising
Experience
Telefónica November 2013 - Present
Skills
Customer Experience, Design Thinking, E-commerce, Information Architecture, Interaction Design, User Experience Design, Human Computer..., Accessibility, Wireframes, User Interface, Experience Design, Information Design, Mobile Applications, Persona, Paper Prototyping, User Interface Design, Card Sorting, Usability, User Experience, Heuristic Evaluation, User Research, Service Design, Strategy, Mobile Design, Visual Design, Business Design, User Experience..., Multimedia, User Scenarios, Design Strategy, Mobile Devices, Digital Strategy, Graphic Design, Web Analytics, Business Process Design, Usability Engineering, Web Project Management, Rapid Prototyping, Wire Framing, Mobile Internet, Project Management, OmniGraffle, Axure, Strategic Design, Usability Testing, Front-end, Design Management, User-centered Design, Design Research, Web Marketing