Barcelona Area, Spain
Support Analyst at SmartFocus
Computer Software
Experience
SmartFocus March 2013 - Present
Skills
Data Management, Customer Service, IT Service Management, PowerPoint, Incident Management, Software Documentation, Analysis, CSS, PeopleSoft, Active Directory, Software Installation, Human Resources, Cost Accounting, French, SAP Portal, Oracle, Help Desk Support, Cisco VPN, Microsoft Excel, MS Excel Pivot Tables, RSA Tokens, SAP, Data Analysis, Problem Management, Outsourcing, Database Administration, Lotus Notes, Office Administration, Accounts Payable, Visio, Citrix, Business Analysis, Solution Implementation, Spanish, Windows, Project Management, HTML, Printers, SharePoint, ITIL, BMC Remedy, Microsoft Technologies, Microsoft Office