Barcelona Area, Spain
Research Editor MSB team, Money Service Businesses at Dow Jones
Information Technology and Services
Education
UNINFORM GROUP Management School 2007 — 2008
Master in Tourism Quality Management
University of Salento 2001 — 2004
College Degree in Translation and Interpretation, 1st Language English, 2nd Language Japanese
Istituto Tecnico Commerciale 1996 — 2001
Bachelor's degree, International Trade and foreign Languages, High School
Experience
Dow Jones July 2015 - Present
Computacenter June 2010 - November 2014
Italianflora December 2008 - May 2010
Valtur S.p.a. June 2008 - September 2008
The Green Park Hotels & Resorts January 2008 - April 2008
Disneyland Paris January 2006 - June 2007
Walt Disney World December 2004 - December 2005
Skills
Tourism, Training, Project Management, Incident Management, Customer Service, ITIL, Foreign Languages, Change Management, Always Punctual, Customer Oriented, Management, Highly Reliable, Committed to Customer..., Service Delivery, Team Management, Communication Skills, Team Organisation, Teamwork, Project management, Knowledge Management, Training Delivery, IT Service Management, Microsoft Office, Project Coordination, Coordination, Written & Verbal..., Service delivery, Flexibility, Customer Satisfaction, Team Leadership, Written & Oral..., Internet Explorer, Committed to work, Professional Liability