Barcelona, Cataluna, Spain
Technical Support Global Technical Customer Service en QAD
Information Technology and Services
Education
CTUG (Centre Tecnològic i Universitari de Granollers) 2011 — 2011
ITIL® V3 Foundation, A traves de Netmind
Asogestic 2013 — 2014
Técnico de Redes y Sistemas CISCO - CCNA, Cisco Certified Network Associate Routing & Switching (CCNA)
ORACLE University 2011 — 2011
Oracle Database 11g: Administration Workshop I Ed 2, Oracle
Univesitat Oberta de Catalunya 2007 — 2007
Postgrau, Gestión de la información: recursos, servicios y proyectos
Escola Universitaria Poliécnica de Matarò (EUPMt) 1994 — 1997
Enginyer Tècnic, Informàtica de gestió
Salesians de Sarrià 1991 — 1994
Tècnic Especialista, Electricidad y Electrónica: Equipos de Informática (FP II)
Escola Sant Gregori - Barcelona 1978 — 1990
EGB, BUP y COU, Ciencias puras
Experience
QAD February 2014 - Present
Ricoh España January 2012 - October 2013
SCC June 2008 - August 2011
Enterprise Quality Management September 2007 - June 2008
SAS prefabricados de hormigón SA June 2005 - July 2007
SP PYME September 2001 - June 2005
Incopack February 1998 - August 2001
NetCom June 1997 - February 1998
Skills
Sonicwall, Windows 7, Exchange Server..., AD (Active Directory),..., Microsoft Technologies, Microsoft Exchange, VPN, Citrix Metaframe, ContaPlus, DNS / DHCP, ITIL, Backup Exec, Antivirus, SQL Server..., High Availability, System Administration, Windows, Firewalls, Network Administration, TPVPlus, Windows Server..., Software Installation, DHCP, IT Service Management, Citrix, Service Desk, IT Management, DNS, FacturaPlus, IT Operations, Windows Server, TCP/IP, Technical Support, Hardware, Infrastructure, Blackberry Enterprise..., NominaPlus, Symantec Backup Exec..., VBScript, VBA, Infoblox, Windows XP, Group Policy, Networking, ISA Server 2004, WAN, VMware, Active Directory, Servers, Microsoft SQL Server