Madrid Area, Spain
Services Operation Center Manager at Ericsson
Telecommunications
Experience
Ericsson April 2015 - Present
Ericsson April 2014 - April 2015
Ericsson September 2013 - April 2014
Ericsson September 2010 - September 2013
Ericsson May 2008 - September 2010
Ericsson July 2006 - May 2008
Ericsson May 2004 - July 2006
EADS April 2004 - May 2004
World Premium Rates February 2004 - April 2004
SIP2000 Sistemas July 2003 - December 2003
Skills
Network Operations, Revenue Management, Operations Management, UMTS, Leadership Development, IT Management, Provisioning, Troubleshooting, Project Delivery, Program Management, Strategic Planning, Incident Management, Mobile, OSS, Integration, 3G, Negotiation, Resource Management, People Management, Customer Focus, 2G, Telecommunications, Charging, Customer Relations, Team Motivator, Windows, BSS, ITIL, Mobile Devices, GPRS, Customer Satisfaction, WCDMA, Business Strategy, Process Development, eTOM, GSM, Billing, Unix, Coordination, Business Management, Service Management, Intelligent Networks, Mobile Communications, Change Management, Team Management, IT Service Management, Service Delivery, Operation, Billing Systems, Team Leadership