Barcelona, Cataluna, Spain
Technical Analyst / Order Receipt Desk & Central Ordering Team / Delivery & Operations / Colt Voice Services
Telecommunications
Education
International Language School “Inlingua” 2006 — 2008
Diploma of translationist international for German, English, spanish (Level Cambridge), Wirtschaft, Ekonomie, Deutsch/Englisch, Spanisch als drittes Wahlfach, 2,4
Gnadenthal-Mädchenrealschule der Franziskanerinnen 1999 — 2002
Mittlerer Reife Zug, Sozialwesen, Wirtschaft, Deutsch, Englisch, Mathematik, 2,3
Experience
Colt Technology Services July 2013 - Present
Colt Technology Services April 2011 - July 2013
Citi February 2008 - August 2009
Skills
VoIP Products, Taking Responsibility, webNMTS, Siebel, Microsoft Office, CMS Solution, Teamwork, Voice Products Knowledge, Carrier Products, ERP, Salesforce.com, Telecommunications, German, BMC Remedy, Programe Management, English, Goal Orientaded Focus, Work Well Under High..., Youth Leadership, Order Management, Communication skills, Time Management Skills, Multilingual, Russian, Freephone, Training, Spanish, Customer Service, Business Support, Ownership, Oracle Programme, Self-driven, Microsoft Outlook, Customer Experience, Conflict Resolution, IP Voice Solutions, Customer Satisfaction, Teamplayer, Microsoft Excel