Rotterdam Area, Netherlands
Oil & Energy
Experience
Telfort Zakelijk July 2015 - Present
Telfort Zakelijk January 2015 - June 2015
Eneco June 2013 - December 2014
T-Mobile Netherlands BV March 2011 - February 2013
Stedin August 2010 - February 2011
Joulz October 2009 - August 2010
KPN 2008 - 2009
KPN January 2003 - January 2007
KPN January 1999 - January 2003
KPN January 1997 - January 1999
Skills
ICT, Change Management, Customer Journeys, Call Centers, Outsourcing, Performance Management, Management Consulting, Continuous Improvement, Service Management, Business Process..., Customer Satisfaction, Coaching, Demand Management, Program Management, Lean Manufacturing, Process Improvement, Analysis, Supply Chain..., Process Management, LSS, PRINCE2, Interim Management, Customer Experience, Customer Service, Project Management, Operational Excellence