Amsterdam Area, Netherlands
Processpecialist en SharePoint deskundige beschikbaar per direct
Telecommunications
Education
LOI 2015 — 2015
Cursus Web Design afgerond, 9
Global Education Services, Software AG 2014 — 2014
Advanced Report Training BPM ARIS, Certifcaat
Sensus 2011 — 2011
Procesmanagement
APM Group - ITIL 3 foundations 2008 — 2008
ITIL 3 foundations
IDS Scheer - ARIS 2004 — 2005
Keyuser KPN, ARIS
ISBW - Logistiek Management 2001 — 2002
Logistiek management
Konininklijke PBNA 1992 — 1992
Technische bedrijfsvoering, Dilpoma
Middelbare Technische School "Gijsbrecht van Aemstel 1972 — 1978
MTS Electrotechniek, Diploma
R.K. MAVO Nieuw west 1968 — 1972
Diploma
Experience
KPN Zakelijke markt September 2015 - Present
KPN Zakelijke markt October 2011 - Present
Getronics ICS 2009 - October 2011
KPN May 2004 - January 2009
KPN March 2003 - May 2004
KPN October 2001 - March 2003
Skills
SAP, VoIP, IT Management, Business Intelligence, Operations Management, Service Delivery, IT Strategy, IT Operations, Change Management, IT Service Management, Baan, Outsourcing, SharePoint Designer, ERP, Management, Service Desk, Consultants, Service Management, Project Management, Management Consulting, Business Process..., Requirements Analysis, Service Improvement, SharePoint, ICT, Incident Management, Sarbanes-Oxley Act, ARIS, ITIL, PMO, Telecommunications, Visio, PRINCE2, Business Process, Team Leadership, Project Portfolio..., Information Management, Interim Management, Team Management, Process Management, Integration, Sla, Project Planning, Vendor Management, Program Management, Cloud Computing, Dutch, Process Improvement, IT Outsourcing, Coaching