Groningen Area, Netherlands
ISM Project manager bij Gemeente HoogezandSappemeer
Information Technology and Services
Education
Trainer ITIL-ISM Bridge 2012 — 2012
certified Trainer ITIL-ISM Bridge, ISM Training, Certified Trainer ISM Bridge
Trainer Control-IT 2012 — 2012
certified Game Leader Control-IT, ICT Serious Gaming, ISM, ITIL, Certified Trainer Control-IT, ITIL and ISM
Trainer ISM Foundation 2011 — 2011
certified Trainer ISM Foundation, ISM training, Certified Trainer ISM Foundation
Trainer Apollo 13 2011 — 2011
certified Game Leader Apollo 13, ICT Serious Gaming ITIL ISM, Certified Trainer Apollo 13 for ITIL and ISM
ISM Masterclass 2010 — 2010
ISM Master, ISM, Integrated Service Management, ISM Master
Consultant/Manager Certificate in ITSM According to ISO/IEC 20000 2009 — 2009
Consultant/Manager Certificate in ITSM, ISO20000
Professional Certificate Management and Improvement of IT Service Management Processes According tot ISO/IEC 20000 2009 — 2009
Certificate Management and Improvement of IT Service Management Processes According to ISO/IEC 20000, ISO2000
Advanced Certificate in Service Quality Management - ISO/IEC 20000 Consultancy 2007 — 2007
ISO20000
Foundation Certificate in Service Quality Management - ISO/IEC 20000 2006 — 2006
Foundation Certificate in Service Quality Management - ISO/IEC 20000, ISO20000
ITIL Service Manager 1995 — 1995
certified ITIL Service Manager, ITIL Service Support and Service Delivery, Certified ITIL Service Manager
Experience
Gemeente Hoogezand-Sappemeer April 2015 - Present
Koning Willem I College February 2015 - Present
Grip on IT November 1997 - Present
Grip on IT October 2011 - Present
Gemeente Assen January 2015 - Present
Provincie Zuid-Holland April 2014 - March 2015
Woningcorporatie Actium October 2014 - February 2015
TVM verzekeringen March 2014 - November 2014
Canisius-Wilhelmina Ziekenhuis December 2012 - December 2013
Enexis B.V. December 2012 - August 2013
Skills
Apollo, ITIL, CMDB, Software Development, ISM Training, Business Alignment, Governance, ISM, Interim Management, Serious Games, Training, ERP, Control-IT, Applix, Integration, Clientele, Incident Management, IT Operations, Process Management, IT Management, PRINCE2, ICT, Service Management, Change Management, Project Management, Management, Service Improvement, ISO 20000, Sla, Topdesk, HP, Release Management, Configuration Management, Mexon ITSM, Information Management, Advisory, Consultancy, IT Service Management, Information Technology, Application Lifecycle..., IT Outsourcing, Coaching, Service Delivery