Amsterdam Area, Netherlands
Technical Support Engineer bij IBM Nederland B.V.
Information Technology and Services
Education
ECABO/SIOM 1991 — 1992
Yes, Application programmer (Pascal/C)
Leidse Onderwijs Instellingen (LOI) 1990 — 1991
Yes, Praktijk Diploma Informatica 2 (PDI)
PBNA 1988 — 1989
Yes, Praktijk Diploma Informatica 1 (PDI)
Leidse Onderwijs Instellingen (LOI) 1985 — 1986
Yes, Microcomputers & BASIC
Voortgezet Wetenschappelijk Onderwijs (VWO) 1983 — 1985
Yes, Dutch, english, French and German. Chemistry, physics, Art History
Hoger Algemeen Voortgezet Onderwijs (HAVO) 1981 — 1983
Yes, Dutch, english, French and German. Chemistry, physics, Art History
Experience
IBM Nederland B.V. June 2012 - Present
Dell Nederland BV Amsterdam August 2010 - February 2012
Dell Nederland BV Amsterdam January 2007 - August 2010
Norman/SHARK Hoofddorp January 2006 - August 2006
Sykes Enterprises Incorporated Amsterdam March 1997 - January 2006
Digital Equipment Corporation B.V. January 1995 - January 1997
Skills
System Administration, Windows Server, VPN, Service Delivery, Dutch, Operating Systems, Business Analysis, Incident Management, Fast Learner, Citrix, VMware, TCP/IP, Computer Hardware, HDI Certified, Software Knowledge, Active Directory, SharePoint, Virtualization, Hardware, Firewalls, Service Management, Microsoft Office, Servers, Security, IT Management, Service Desk, IT Operations, Windows 7, ITIL Foundation v3..., ITIL, Windows XP, Databases, Knowledge Sharing, CRM, Windows, Process Improvement, Technical Support, XP, Disaster Recovery, HP, VMware ESX, English, Troubleshooting, BMC Remedy, Problem Solving, Data Center, Change Management, HTML, Documentation, IT Service Management