Rotterdam Area, Netherlands
Manager, trainer, coach met passie
Consumer Services
Education
LOI 2015 — 2015
Gecertificeerd Schuldhulpverlener
Ben Tichelaar 2011 — 2011
MBA in One Day
BRW Groep 2008 — 2008
Getronics PinkRoccade 2008 — 2008
Foundation
NIBESVV 2008 — 2008
CSMBK 1995 — 1998
HBO
LOI 1980 — 1981
Medisch Secretaresse
Gemeente Ziekenhuis Dordrecht 1978 — 1980
Radiologisch laborante
Johan van Oldenbarnevelt
Havo
Experience
Zoekt een uitdagende functie in een klantgerichte omgeving July 2013 - Present
Koninklijke Visio August 2010 - July 2012
Stichting Thuiszorg Rotterdam March 2009 - July 2010
IZA Zorgverzekering (nu onderdeel van Uvit groep) October 2007 - April 2009
ISS Contact Centers May 2003 - October 2007
Stichting Kinesiologisch Netwerk Nederland 1999 - 2003
Otra Reflex 1998 - 2002
C.S.M.B.K. 1996 - 2001
't L.E.C. 1992 - 1998
Skills
Personal Development, Coaching, Customer Service, Call Centers, PRINCE2, Key Performance..., Coaching Staff, Call Center, Dutch, Alternative Medicine, Recruiting, Training, Project Management, COPC, Environmental Awareness, Performance Management, Transition Management, People-oriented, Team Management, Management, Health, Personal Training, Relocation, Interim Management, Program Management, Project Planning, Service Implementation, Line Management, Process Management, Change Management, Critical Thinking, English, German