Amsterdam Area, Netherlands
Digital, CRM and Loyalty Professional
Information Technology and Services
Education
University of North London 2004 — 2007
Masters of Science, IT & Architecture
University of Reading Whiteknights Campus 1991 — 1994
Bachelor's degree, 1; Business Economics and Organizational Skills
Dumfries and Galloway College of Technology 1990 — 1991
Higher National Certificate, Business Administration and Information Technology, A
Wallace Hall Academy, Thornhill 1984 — 1990
All Subjects, A
Experience
Saw consulting April 2013 - Present
Cognizant Technology Solutions May 2014 - October 2014
Saw c consultancy May 2001 - April 2014
ADM March 2011 - March 2012
Atradius January 2009 - April 2011
Amsterdam, Netherlands March 2008 - September 2008
Shell July 2007 - February 2008
AOL December 2005 - June 2007
Bulldog April 2003 - December 2005
Liberty Global June 2001 - September 2003
Skills
SDLC, Oracle, Agile Methodologies, Process Improvement, Requirements Analysis, Business Process..., Business Transformation, CRM, Governance, Management, Integration, IT Service Management, Business Analysis, Business Intelligence, Project Portfolio..., UML, Training, Outsourcing, Vendor Management, Change Management, Business Process Mapping, Business Process Design, Software Documentation, ITIL, Program Management, Oracle E-Business Suite, Systems Analysis, Business Requirements, Data Migration, Quality Assurance, Stakeholder Management, Test Planning, Requirements Gathering, IT Strategy, Risk Management, Six Sigma, PMP, Enterprise Architecture, Process Engineering, Business Process, Project Management, Software Project..., Analysis, Product Management, User Acceptance Testing, Solution Architecture, PMO, Testing, Project Delivery, PRINCE2