Utrecht Area, Netherlands
Resultaatgerichte Service Manager
Information Technology and Services
Experience
CIBER Nederland BV May 2012 - Present
Strict September 2008 - September 2011
TNO Utrecht 2008 - 2009
Fujitsu Services NL 2003 - 2008
Fujitsu Services B.V. April 2002 - April 2003
Fujitsu Services B.V. April 2001 - March 2002
ICL Nederland April 2000 - March 2001
ICL Nederland B.V. September 1998 - March 2000
Design to Distribution (ICL Ltd company) 1990 - August 1998
Skills
Service Desk, ICT, Project Delivery, Business Process, Teamwork, Team Management, Coaching, IT Management, Outsourcing, Infrastructure, Process Improvement, SLA, Business Analysis, Managed Services, PRINCE2, Business Intelligence, Sla, Requirements Analysis, People Management, Shared Services, Change Management, Incident Management, Integration, Process Management, Operations Management, Service Management, Management, IT Strategy, Business Process..., Consultancy, ITIL, Data Center, Service Delivery, IT Service Management, CRM, CMDB, Interim Management, Customer Relations, Business Continuity, IT Outsourcing, MS Project