Almere Stad Area, Netherlands
IT Service Manager | Project Manager | Extensive experience to help you deliver quality IT services to your business now
Information Technology and Services
Education
Exin
IT service management, Project management, Business Information Management
HBO
Physiotherapy
Experience
looking foward to helping you "to make a difference" for your company March 2012 - Present
Gemeente Enschede February 2015 - March 2015
ANWB August 2010 - August 2011
BT Professional services September 2007 - June 2009
BT professional services December 2008 - February 2009
BT Professional services July 2008 - September 2008
BT March 2008 - July 2008
BT Professional services January 2008 - March 2008
BT September 2007 - January 2008
Pecoma Business Technology April 2007 - August 2007
Skills
Coaching, Service desk management, BISL, IT Service Delivery, Process Improvement, IT process adaptation, PRINCE2, Quality management, Quality Management, IT Management, IT Project Management..., Information Technology, Sla, IT Service..., ITIL V2, People Management, Interim Management, Knowledge Sharing, Continuous Improvement, Continual service..., ITIL Implementation, IT Service Management, ITIL, Service Management, ITIL V3, SLA, IT process improvement, Coaching Staff, Project Management, Change Management, Management, IT service improvement, IT service support, ITIL Process..., Operational IT..., IT Service management..., Teamleader