Eindhoven Area, Netherlands
IT Quality & Process Specialist
Information Technology and Services
Education
ISACA 2010 — 2015
Studied the Certified Programmes
EXIN, Certified manager/consultant IT Service Management according to ISO/IEC 20000 2009 — 2009
ISO/IEC 20000
Bachelor ICT (Service Management) Hogeschool NOVI 2004 — 2007
Bachelor, Computer Science, Service Management
NEN - ISO 20000 2006 — 2006
Certification, ISO 20000
PRINCE2 Project Management 2006 — 2006
Certification, Schouten en Nelissen
EXIN, ITIL Service Manager 2003 — 2003
Certification, ITIL Service Manager
IBM Business School, Mainframe studies 1987 — 1999
IBM Mainframe
ISBW, Middle Management 1997 — 1997
Certification, Middle Manager
Experience
PCB-IT Services January 2012 - Present
LogicQ - Cooperative IT April 2013 - Present
Endinet B.V. March 2013 - December 2014
THE FIDI GLOBAL ALLIANCE June 2012 - December 2012
NXP Semiconductors June 2008 - December 2011
Philips Lighting January 2008 - May 2008
Philips January 2006 - December 2007
Philips June 2000 - January 2006
CTG April 1994 - June 2000
Topdata (Later MS+O) January 1992 - April 1994
Skills
Management, CMMI, Project Management, PMO, SOX, ICT, Business Process..., edp audit, Service Delivery, Information Technology, Process Management, Quality Management, Integration, IT Service Management, IT Audit, COBIT, IT Management, Project Portfolio..., Auditing, Business Process, Enterprise Risk..., Sarbanes-Oxley Act, PRINCE2, Outsourcing, ISO 27001, Consulting, EFQM, ISO 20000, ITIL, Enterprise Architecture, Six Sigma, COSO, ISO, Risk Management, IT Risk, Security, EFQM Excellence Model, Process Assessment, Program Management, Service Management, Process Improvement, ISO standards, Change Management, IT Strategy