Utrecht Area, Netherlands
IT Support Specialist at DHL Parcel eCommerce
Information Technology and Services
Education
Microsoft 2011 — 2013
MCITP
Microsoft 2010 — 2011
MCDST
EXIN 2010 — 2010
ITIL Foundations v2.0
Microsoft 2009 — 2009
MCP
R.O.C. 2002 — 2004
Vocational Education, Service co-worker ICT, 89
Technical Lyceum 1992 — 1995
Computer Programming, 62
Experience
DHL Parcel eCommerce February 2015 - Present
GLS Nederland March 2013 - September 2013
Ingram Micro September 2012 - December 2012
Grontmij August 2010 - February 2012
Resources Global Professionals November 2008 - October 2009
NCR Corporation March 2005 - September 2008
Provincie Utrecht September 2003 - February 2004
DEFAM Financieringen(Fortis Bank) January 2003 - May 2003
Skills
Windows 7, IT Service Management, Teamwork, Software Installation, Service Desk, Symantec Antivirus, Help Desk Support, Active Directory, Analytical Skills, Technical Support, System Administration, Customer Support, VMware, Strong analytical..., Windows XP, Hyper-V, Troubleshooting, Result oriented, Backup Exec, Organized, Microsoft Exchange, VPN, Citrix, System Deployment, AS400 system, Networking, DNS, Software, Good team player and..., Servers, Windows Server, Windows, Symantec Backup, Microsoft Office, Hardware Support, Flexibility, Symantec Endpoint..., Network Administration, Result Oriented, Windows XP Pro, XP, Determined and..., End User Training, ICT