Soest, Provincie Utrecht, Netherlands
Senior Director Customer Connect at Agoda
Executive Office
Experience
Agoda August 2015 - Present
Skills
Coaching, Account Management, Leadership, BPO, Service Delivery, Workforce Management, Strategic Negotiations, General Management, Operations Management, Strategy, Training, Business Intelligence, New Business Development, Telecommunications, CXO level engagement, Negotiation, Call Centers, Business Strategy, Customer Service, Process Improvement, Business Development, Change Management, Executive Financial..., Sales, Management, Financial Management..., Customer Service..., Vendor Management, CRM, Financial Management, Outsourcing