Amsterdam Area, Netherlands
Service Management Coördinator at IBM
Information Technology and Services
Education
Haarlemmermeer Lyceum 1977 — 1980
Experience
IBM November 2005 - Present
ABNAMRO 1980 - 2005
Skills
Business Process, ICT, High Availability, Business Continuity, Release Management, Solution Architecture, IT Management, IT Strategy, OS/390, Offshoring, IT Operations, Mainframe, IT Service Management, Application Lifecycle..., Integration, JES2, Process Management, Project Portfolio..., Project Delivery, Disaster Recovery, Change Management, Service Delivery, IT Outsourcing, Outsourcing, PMO, Service Level Management, PRINCE2, Problem Management, Enterprise Architecture, Resource Management, Incident Management, LPAR, Websphere, Service Desk, Data Center, Transition Management, Service Improvement, Infrastructure, IBM Mainframe, z/OS, Sla, ITIL, HMC, Data Migration, Virtualization, Global Delivery, Service Management, AIX, Governance