Utrecht Area, Netherlands
Contact Center & Document Management at Stater
Financial Services
Education
Stenden University (formerly CHN) 2000 — 2005
Bachelors of Business Administration, International Hospitality Management
The American Hotel & Motel Association 2000 — 2001
1 year Diploma, Hospitality Management
Educational Institute of the American Hotel & Motel Association 1999 — 2000
AHMA certifications, Hotel Management Courses
Stenden University (formerly CHN) 1999 — 2000
Propaedeutic phase of Bachelor, Leisure management
SGB Bonaire 1997 — 1999
HAVO, English, Spanish, Math, Geography, History
Colegio El Alborada, Cuenca, Ecuador 1996 — 1997
1 year of highschool abroad, Turismo
J. v Scorel College, Alkmaar, the Netherlands 1992 — 1996
MAVO, (Intermediate Secondary Education)
Experience
Stater June 2014 - Present
Salsa Congress and festival management 2010 - Present
ABN AMRO Bank N.V. April 2014 - June 2014
CTBE November 2012 - April 2013
Laureate International Universities - Glion Institute of Higher Education March 2011 - March 2012
INFÁCY B.V. June 2009 - February 2011
ABN AMRO Bank April 2006 - May 2009
Grand Flaminco Xcaret 2003 - 2004
Hospitality and customer services functions 1997 - 2003
TCB Bonaire 1997 - 1999
Skills
Training, Hospitality, Quality Management, Microsoft Office, Management, Study Advisor, Marketing, Time Management, Customer Service, Relationship management, Enrollment Advisor, Networking, New Business Development, Cultural Sensitivity, Conferences, Event Management, Social Skills, Relationship Management, Coordinating Events, CRM