Breda Area, Netherlands
SR. Servicedesk Engineer at Ricoh Europe
Logistics and Supply Chain
Education
Radius College 2002 — 2006
MBO, ICT, 4
Van Cooth 1998 — 2002
VMBO - T
Experience
Ricoh Europe (Netherlands) B.V. May 2011 - Present
Lesage July 2010 - May 2011
Elka Pieterman Holland BV July 2009 - July 2010
CDROMLAND July 2007 - July 2009
Skills
Virtualization, Windows, Consultants, Service Desk, Problem Management, VMware, Citrix, PRINCE2, Management, ITIL v3 Foundations..., ISO 27001, Operations Management, Incident Management, VMware ESX, ICT, Supply Chain, Active Directory, Reporting & Analysis, ERP, IT Service Management, Windows Server, Service Management, Lotus Domino, Change Management, AS400 system, Windows 7, Sla, ISMS, IT Management