Amsterdam Area, Netherlands
Servcie Delivery Manager at HP Enterpise Service
Outsourcing/Offshoring
Experience
HP Enterprise Services 1994 - Present
EDS - Ahold May 2006 - May 2009
Skills
Offshoring, Service Management, Project Management, Service Desk, ICT, IT Service Management, Operating Systems, Project Planning, Outsourcing, Vendor Management, Application Lifecycle..., Transition Management, Citrix, PMP, Service Improvement, Servers, Business Process..., IT Service Delivery, IT Transformation, Governance, ITIL, IT Outsourcing, HP, IT Operations, ERP, Incident Management, Project Delivery, Coaching, Service Delivery..., Business Process, Information Technology, Contract Management, Management, Change Management, Service Delivery, Team Management, Process Management, Data Center, Business Alignment, Program Management, Sla, PRINCE2, Infrastructure, IT Strategy, Team Building, Problem Management, ITIL Certified, Release Management, Service Level Management, IT Management