Zwolle Area, Netherlands
Service delivery manager at Hewlett Packard CDS
Information Technology and Services
Education
HU University of applied Sciences 2010 — 2016
Master's degree, Project Management, Not yet finished.
HU - Technische bedrijfskunde 1995 — 1999
Bachelor's degree, Business Administration and Management, Specialized in ICT
ITIL en Prince 2 gecertificeerd 2005 — 2005
Professional skill, IT (project) management
SAP - SAP FICO gecertificeerd 2000 — 2000
Professional skills, ERP
Experience
Hewlett Packard CDS July 2013 - Present
Hewlett Packard CDS January 2010 - June 2013
Hewlett Packard CDS February 2011 - March 2012
IMD (HP CDS) March 2009 - January 2010
IMD April 2008 - February 2009
KPN November 2007 - March 2008
Kender Thijssen June 2003 - October 2007
Magnus January 2000 - June 2003
LogicaCMG September 1999 - December 1999
Skills
Interim Management, self-control, leadership, Outsourcing, IT Service Management, team work, sensitive, Problem Solving, Project Management, result orientation, communication, Operations Management, Project Portfolio..., helicopter view, Negotiation, consultation, Understanding ICT, ICT, project management, IPMA, values appreciation, Organizational Structure, Service Desk, project orientation, Service Delivery, negotiation, Teamwork, ethics, assertiveness, personnel mgt, IT Management, Understanding the..., Stakeholder Management, Sla, Incident Management, application development, Software Development, Structuring, creative, reliability, SAP, Programma Management, Leadership, stakeholder management, business fit, Process Management, engagement and..., Strategic Thinking