Manchester, United Kingdom
Operational Risk Manager at Future Williams & Glyn RBS
Financial Services
Education
South Trafford 2012 — 2013
Conversational Spanish
South Trafford College 1992 — 1994
Beauty Therapy
Wellington Girls School 1985 — 1990
Experience
Future Williams & Glyn - RBS August 2015 - Present
Capita Remediation Services April 2015 - August 2015
Hoist Finance September 2014 - February 2015
Swinton Commercial April 2009 - September 2014
Barclays June 2009 - December 2009
Citicards October 1994 - April 2008
Skills
Business Continuity, PMO, Project Portfolio..., Business Process..., Data Center, Training, Leadership, Requirements Gathering, Requirements Analysis, Process Improvement, Team Management, Software Project..., Operational Risk, Enterprise Risk..., Quality Management, Project Management, FSA, Service Delivery, Governance, Internal Controls, Stakeholder Management, Financial Risk, Financial Services, Business Analysis, Banking, Resource Management, User Acceptance Testing, Business Requirements, Risk Management, Change Management, Outsourcing, IT Strategy, Operational Risk..., Business Transformation, Vendor Management, Quality Assurance, Coaching, Team Leadership, Compliance, Auditing, Business Process, Project Delivery, Business Process Mapping, Testing, SDLC, PRINCE2, Call Centers, Insurance, Management, ITIL