Hednesford, Staffordshire, United Kingdom
Partnerships Manager at Cooperative Energy
Utilities
Education
Cannock Chase Technical College 2002 — 2003
I.L.M Certificate in First Line Management, Level 3
Cardinal Griffin R.C. High School 1980 — 1989
Experience
Midcounties Co-operative April 2013 - Present
Homeserve September 2010 - March 2013
Homeserve November 2009 - September 2010
Homeserve February 2002 - November 2009
Express and Star newspaper 2000 - 2002
Mobell Communications Ltd 1997 - 2000
Intercity mobile communications 1995 - 1997
Skills
Call Centers, Team Leadership, Planning, Management, Negotiation, Sales Management, B2B, Sales Operations, Customer Service, Operations Management, Telemarketing, Customer Experience, Coaching, Service Delivery, Project Management, Telecommunications, Recruiting, Contact Centre, Customer Retention, Performance Management, Sales, People Management, Leadership, Sourcing, Customer Satisfaction, Problem Solving, Call Center, Team Management, Direct Sales, Customer Acquisition, Selling, Performance Improvement, Business Development, Analysis, Contact Centers, Outsourcing, New Business Development, Strategy, Training, CRM, Process Improvement, Account Management, Outbound, Leadership Development, Stakeholder Management, Change Management, SLA, Business Process..., Inbound Marketing, Sales Process