Wigan, United Kingdom
Interim Head of Project Delivery, Capita Customer Management, Leeds. Available Jan 2016
Information Technology and Services
Education
Deanery
Experience
Capita Customer Management May 2015 - Present
Capita June 2014 - May 2015
Capita January 2014 - May 2014
The Co-operative Banking Group January 2013 - December 2013
Co-operative Bank March 2012 - January 2013
The Co-operative Banking Group July 2007 - February 2012
Co-operative Financial Services January 2000 - July 2007
Co-operative Bank June 1992 - January 2000
Co-operative Bank May 1985 - June 1992
Skills
Service Delivery, Project Management, Infrastructure, ITIL Certified, Requirements Analysis, Change Management, Vendor Management, CRM, Incident Management, Process Improvement, PMO, IT Operations, Management, ITIL, IT Strategy, Banking, Business Analysis, Team Leadership, Project Governance, Integration, Service Improvement, PRINCE2, Business Continuity, Information Technology, IT Transformation, Stakeholder Management, Customer Service, Business Process..., IT Management, Data Center, Outsourcing, Project Portfolio..., Disaster Recovery, Release Management, Service Management, Business Transformation, Problem Management, Customer Engagement, Service Level Management, Resource Management, Risk Management, SLA, Business Process, Project Delivery, Service Desk, IT Service Management, Programme Delivery, Governance, IT Outsourcing, Data Migration