Newcastle upon Tyne, United Kingdom
Technology Trainer and Learning and Development Consultant at PC Skills Ltd
Information Technology and Services
Education
MTC Sunderland 2014 — 2014
PRINCE2 Practitioner, Pass
MTC Sunderland 2013 — 2013
ITIL V3 Foundation, Pass
Access Training, Gateshead 2012 — 2013
Chartered Management Institute Leadership and Management Programme, Level 5 Diploma Award (Completed and Passed)
The Training Foundation 2010 — 2010
TAPS Certification in Learning and Development Consultancy, Learning and Development Consultancy
Gateshead College 1999 — 2000
C&G 7306 Adult Teaching Certificate, Teaching
Whitley Bay High School 1977 — 1980
'O' Levels, English, French, Biology and Physics
Experience
PC Skills Ltd February 2002 - Present
Network North July 2015 - Present
Network North January 2012 - Present
Unite Communications April 2013 - Present
PC World Business 2005 - 2009
Friends Provident 1987 - 1993
Skills
Leadership, Team Leadership, Account Management, Training, Social Networking, Sales Process, Word, MS Project, Telecommunications, Event Management, Leadership Development, Budgets, Retail, Online Marketing, Team Management, PowerPoint, Change Management, Project Management, Strategy, Outlook, New Business Development, Project Planning, Integration, Customer Service, Software Training, Software Documentation, Process Improvement, Business Strategy, Sales, CRM, Coaching, B2B, Business Planning, Time Management, Learning Management, Management, Business Development, Business Analysis, Team Building, Customer Relations, Start-ups, Program Management, Sales Management, Service Delivery, Strategic Planning, Hands-on Training, Microsoft Word, Negotiation, Networking, Marketing Strategy