United Kingdom
Operational Support Services & Global Cloud Department Manager at NTT Communications Platform Department Manager
Information Technology and Services
Education
eCornell University 2011 — 2012
Executive Leadership, Business, Management, Marketing, and Related Support Services
Rainham Mark Grammar School
Experience
NTT Communications November 2013 - Present
CSC January 2011 - June 2013
CSC December 2005 - January 2011
CSC September 2002 - December 2005
CSC November 1998 - September 2002
Lloyds Banking Group August 1987 - November 1998
Skills
ITIL v3 Foundations..., Performance Management, Project Portfolio..., Integration, IT Management, IT Service Management, IT Infrastructure..., IT Strategy, Technical Support, IT Operations, IT Procurement, Operations Management, Sla, Prince 2, Banking, ICT Consultancy, Troubleshooting, Resource Management, PRINCE2, Service Delivery, ITIL, Change Management, Enterprise Architecture, Service Improvement, Management, Unix, Team Leadership, Process Improvement, IT Outsourcing, PMO, Key Performance..., Infrastructure, Security, Project Delivery, Incident Management, Outsourcing, Project Management, System Deployment, Networking, Disaster Recovery, Cisco Technologies, Vendor Management, Cloud Computing, ERP, Client Facing Skills, Servers, Data Center, Offshoring, Department Budgeting, People Management