Livingston, West Lothian, United Kingdom
Customer Services Supervisor at Paterson Arran
Food Production
Education
Auchmuty high school 1994 — 2000
Auchmuty high school
Experience
Paterson Arran February 2015 - Present
David Phillips November 2013 - May 2014
CityLink June 2012 - November 2013
CityLink October 2007 - June 2012
Clydesdale Bank Group June 2005 - October 2007
Rangers Football Club April 2003 - May 2005
Skills
CRM, Employee Relations, Operations Management, Project Management, Teamwork, Outsourcing, Training, Microsoft Excel, Coaching, Change Management, Recruiting, Microsoft Word, PowerPoint, Customer Satisfaction, New Business Development, Performance Management, Compassion, Sales, Interviews, Public Speaking, Banking, Leadership, Process Improvement, Customer Retention, English, Windows, Business Process..., Account Management, Team Leadership, Team Building, Retail, Negotiation, Human Resources, Leadership Development, Management, Training Delivery, Budgets, Project Planning, Employee Training, Microsoft Office, Customer Experience, Photoshop, Outlook, Strategic Planning, Sales Management, Time Management, Problem Solving, Call Centers, Team Management, Customer Service