Reading, United Kingdom
Helpdesk team Leader at Cassiopae
Information Services
Education
Presentation Convent School 1997 — 1999
12th, physics, chemistry, biology, maths
Presentation convent school 1997 — 1999
Experience
Cassiopae October 2014 - Present
Dell April 2009 - April 2010
Accenture July 2008 - March 2009
Convergys 2005 - 2008
Skills
IT Service Management, Agile Methodologies, System Administration, ITIL, Service Delivery, BPO, Requirements Analysis, Talent Acquisition, SDLC, Resource Management, Configuration Management, Microsoft Exchange, Recruiting, Windows Server, Oracle, SCCM, CRM, Management, Vendor Management, Team Management, Disaster Recovery, Sourcing, Technical Recruiting