Westcliff-on-Sea, Essex, United Kingdom
Experienced Team Manager,looking for role to showcase, my excellent people and motivational skills.
Banking
Education
South East Essex College 2010 — 2010
Supervision/Team Manager & Coaching Workshop, Team Manager Workshop, In-house Certifcate/ Fraud Academy
LloydsTSB 2002 — 2003
NVQ Level 2 - in call handling operations (10013738), Call handling
Prospects College 1999 — 2000
NVQ Level2, Computer Programming
South East Essex Collegge 1996 — 1997
City & Guilds Advance Diploma in Business & Office Technology, Computer Programming, A Level
Experience
Royal Bank of Scotland July 2014 - Present
Lloyds Banking Group 2007 - September 2013
Lloyds TSB 2006 - 2007
Lloyds TSB 2005 - 2006
Lloyds TSB 2000 - 2005
Skills
Team Leadership, Call Centers, Workaholic, Core Banking, Team Management, Sigma Green Belt, Business Analysis, Personal Development, Customer Service, FX Options, Cross Selling, Disability Awareness, Debit Cards, Performance Management, Change Management, Credit, Anti Money Laundering, Branch Banking, Leadership, Strategy, Cards, Banking, Financial Institutions, Credit Risk, SWIFT payments, Deposits, Operational Risk..., Financial Services, Commercial Banking, Sanctions, Facebook, Payments, Fraud, Complaint Management, KYC, Anti Bribery, Operational Risk, Credit Cards, HSE, Management, Payment Systems, Relationship Management, Social Media, Risk Management, Basel II, Training, Project Delivery, Internet Banking, AML, Financial Risk