Swindon, United Kingdom
Performance Delivery Manager at Contact at Jaywing
Consumer Services
Experience
Contact at Jaywing September 2015 - Present
Vanquis Bank November 2014 - September 2015
Certas Energy August 2013 - October 2014
Aviva UK January 2013 - June 2013
Aviva UK 2011 - December 2012
Aviva UK 2007 - 2010
Aviva UK 2004 - 2007
Aviva UK 2000 - 2004
Barclays 1997 - 2000
Skills
Offshoring, Recruiting, Team Building, New Business Development, Process Improvement, Business Analysis, Customer Experience, Lead Generation, Talented Communicator, Sales, Resource Management, CRM, Employee Engagement, Senior Leadership, Financial Services, Governance, Performance Management, Outsourcing, Project Delivery, Stakeholder Management, Portfolio Management, Operations Management, Strategy, Culture Change, Customer Retention, Risk Management, Continuous Improvement, Leadership, Business Transformation, Service Delivery, Business Planning, Team Leadership, Workforce Management, Training, Business Process..., Contact Centers, Change Management, Relationship Management, Training Delivery, Call Centers, Project Management, Management, Proposition Development, Insurance, Marketing, Coaching, Banking, Team Management, People Development, Programme Delivery