Essington, Staffordshire, United Kingdom
Cluster Manager. at Hotel Chocolat
Retail
Education
Fordbrook EDC, University of Wolverhampton 1994 — 1997
Bachelor of Applied Science (B.A.Sc.), Clinical Psychology, 1st
Pelsall Secondary School 1984 — 1991
GCSE's & A levels
Experience
Hotel Chocolat May 2014 - Present
Hotel Chocolat Ltd July 2013 - May 2014
Dwell Retail Ltd December 2012 - August 2013
Dwell Retail Ltd October 2011 - December 2012
Hotel Chocolat January 2009 - October 2011
Hotel Chocolat 2007 - 2009
Hotel Chocolat 2005 - 2007
Next Group PLC February 1999 - June 2005
Body Language/Top Level Fitness 1997 - 1999
Next Group PLC 1992 - 1997
Skills
Driving Results, Logistics, Budgets, Succession Planning, Team Building, Stock Control, Sales, Merchandising, Recruiting, People Skills, Store Management, Customer Service, Microsoft Excel, People Development, Employee Relations, Performance Management, Store Operations, Training, Time Management, Human Resources, Sales Operations, Sourcing, Marketing, POS, Leadership, Retail, Sales Management, Fashion, New Store Openings, Team Management, Employee Training, Interviews, Coaching, Inventory Management, Loss Prevention, Retail Sales, Stock Management, Team Leadership, Operations Management, Customer Experience, Communication Skills, Customer Satisfaction, Multi-channel Retail, Visual Merchandising, Forecasting, Management, Account Management, Luxury Goods, Teamwork, Profit