Crawley, West Sussex, United Kingdom
Head of IT Operations SITA Inc London Gatwick Airport
Information Technology and Services
Education
The School of Life and Common Sense 1997 — 2022
Common Sense, Life
Self Study 1999 — 2000
Diploma, Business Management
Central Sussex College 1997 — 1999
City and Guilds 224, Electronic Servicing, Pass*
Central Sussex College 1997 — 1999
NVQ, Electrical Installation, Pass
The Holy Trinity School, C of E 1993 — 1997
Degree in Life Skills and Common Sense
Experience
SITA February 2005 - Present
QIAGEN February 2002 - February 2005
ESP July 2000 - January 2002
APG Technology Ltd (Now Edutec.co.uk) June 1997 - June 2000
Skills
Airports, HP Server Hardware, Contract Management, ITIL, Service Management, Common Sense, Windows..., Disaster Recovery, Cisco, IT Strategy, Managed Services, Business Development, Project Management, People Management, SharePoint, Exchange 5.5/200x, System Deployment, Wireless Networking, Incident Management, IT Service Management, Pre-sales, Outsourcing, Server..., Troubleshooting, Firewalls, Vendor Management, Networking, CRM software, Blackberry Enterprise..., Service Delivery, Budget Management, Information Technology, VMware, IIS, WAN, Project Delivery, SAP, Network Operations, Veritas Net Backup, Negotiating Contracts, IT Management, Infrastructure, Sla, Servers, Symantec, Active Directory, IT Operations, SQL Server 2005/2000, Cisco devices, Management