Milton Keynes, United Kingdom
Market Research Telephone Interviewer at Clearstream
Telecommunications
Education
Ousedale Secondary School 1987 — 1991
GCSE Results, Science, Maths, English, English Lit, Business and info studies, oral communication, Art, French
Lavendon County Combined School, High St, Lavendon, Bucks 1980 — 1987
Experience
Clearstream Research April 2013 - Present
FM Group April 2010 - Present
Salisbury Virtual Contact Centre February 2012 - January 2013
MLP Publishing August 2011 - October 2011
Salisbury Virtual Contact Centre March 2010 - September 2011
Homecallcentre Ltd July 2007 - March 2010
J R Tustings November 2005 - June 2007
Lavendon Pre-school September 2003 - January 2005
norman kitchener transport January 2000 - January 2005
tele aerial satellites ltd 2000 - 2004
Skills
Outsourcing, Coaching, Call Centers, Microsoft Excel, Cold Calling, Team Leadership, Call Center, B2B, Inbound Marketing, Customer Relations, Telephone Skills, Market Research, Recruiting, Administration, Customer Experience, Excel, Microsoft Office, Teamwork, Team Management, Customer Satisfaction, Telemarketing, Hospitality, English, Workforce Management, Social Networking, System Administration, Telecommunications, Word, Training, Outbound, Writing, Lead Generation, Inbound, Microsoft Word, Customer Service, Microsoft Windows 98, Contact Centers