Sheffield, South Yorkshire, United Kingdom
Corporate Account Development Executive Multimedia Recruitment
Media Production
Education
PQMS Ltd 2012 — 2012
Openreach Accreditation, Telecommunications Technology/Technician, Full Openreach Accreditation
Sysop 2003 — 2003
ISEB Accreditation ITIL Foundation Certificate IT Service Management
Merton Technical College Surrey 1982 — 1984
BTEC Maths, Physics, Telecoms Systems, Client Line & Apparatus, Microelectronics, Digital Techniques
Merton Technical College Surrey 1980 — 1981
City & Guilds & College Certificate Maths, Electronics, Technical drawing, Materials & workshop
Elliott Comprehensive Putney 1975 — 1980
Experience
Johnston Press - Jobs Today April 2013 - Present
VOICE Marketing Ltd November 2012 - April 2013
Telefonica September 2011 - November 2012
TalkTalk Technology June 2010 - August 2011
VOICE Marketing Ltd November 2009 - June 2010
Liberata September 2008 - October 2009
Virgin Media April 2004 - August 2008
Cable & Wireless January 2000 - April 2004
Cable & Wireless January 1996 - January 1999
Cable & Wireless January 1994 - January 1996
Skills
ITIL, Interviews, Coaching, Recruiting, Recruitment Advertising, Managed Services, Customer Service, New Business Development, Operations Management, Vendor Management, Digital Marketing, Business Development, CRM, Analysis, Leadership, Team Leadership, Stakeholder Management, Management, Team Building, Training, Direct Sales, B2B, Digital Media, Mobile Devices, Networking, Market Research, Lead Generation, IT Service Management, Contact Centers, Process Improvement, Strategy, Business Process, Telecommunications, Customer Experience, Call Centers, Sales, Account Management, Customer Retention, Online Advertising, Change Management, Service Delivery, Strategic Planning, Customer Satisfaction, Performance Management, Sales Management, Sourcing, Project Management, Outsourcing, Marketing, Team Management