Glasgow, Glasgow City, United Kingdom
Customer Support Specialist
Information Technology and Services
Education
Lasswade High School 1980 — 1984
Experience
Encompass Corporation April 2015 - Present
webexpenses November 2013 - March 2015
webexpenses October 2012 - November 2013
webexpenses January 2012 - October 2012
webexpenses November 2010 - January 2012
webexpenses June 2009 - November 2010
webexpenses January 2007 - June 2009
Chalmers Brown 2005 - 2007
Chalmers Brown 2001 - April 2005
Best International 1999 - 2001
Skills
Start-ups, Problem Analysis, Project Planning, New Business Development, Service Management, Recruiting, Training, Team Building, Product Management, Problem Management, Cross-functional Team..., Problem Solving, E-commerce, KPI implementation, Operations Management, Management Consulting, Coaching, Change Management, CRM, Customer Service, B2B, Managerial Finance, Marketing Strategy, Pre-sales, Program Management, Cloud Computing, Business Development, Business Strategy, Customer Satisfaction, SDLC, Sales Process, Outsourcing, Account Management, Requirements Analysis, Solution Selling, Analysis, Enterprise Software, Team Leadership, Integration, Leadership, Project Management, Marketing, Process Improvement, Negotiation, Sales, Strategic Planning, SaaS, Strategy, Business Analysis, Management