Staines, Surrey, United Kingdom
IT Applications Manager at Octavia Housing
Utilities
Education
University College, Durham 1982 — 1984
German Language and Literature
King Edward VI 6th Form College, Nuneaton 1980 — 1982
Bablake School, Coventry 1975 — 1980
Experience
Centrica February 2011 - February 2015
Centrica 2009 - 2011
Centrica 2006 - 2009
Accenture 2002 - 2006
various 2001 - 2002
Ives & Co. (later Aspective) 1997 - 2001
Barnardo's 1997 - 1997
Royal London Hospital 1996 - 1997
Royal Brompton Hospital 1990 - 1996
Grundig 1985 - 1990
Skills
Change Management, Requirements Gathering, Software Project..., Transition Planning, IT Strategy, Data Migration, Business Process, Business Transformation, Scrum, Service Delivery, Business Process Mapping, PRINCE2, Requirements Analysis, Project Portfolio..., SDLC, Siebel, Testing, IT Service Management, Process Improvement, CRM, Business Analysis, Project Delivery, Business Requirements, Quality Assurance, Integration, Oracle, IT Transformation, Solution Architecture, ITIL, Service Improvement, Business Process Design, SAP, Release Management, User Acceptance Testing, Business Process..., Resource Management, MS Project, Problem Management, Agile Methodologies, PMO, Incident Management, Project Planning, Databases, Stakeholder Management, Service Management, Outsourcing, SAP CRM, Agile Project Management